Click Here to download this Puppy care sheet.

Pet Magic would like to thank you for the opportunity to help you with your newest family member. All puppies purchased through us include a 7-day Health Commitment as detailed in the Health Commitment document. We have put together this care sheet to assist you in welcoming your new family member to your home.

Remember, if in doubt SEEK ADVICE from one of our staff, or give us a call on the store number listed below. An after hours number has been provided in your Health Commitment document.

Welcome Home

To make your Puppy as comfortable as it can be in a new environment, you should be well prepared by having the items listed below.

  • Clean bowls for food, water and wet food.
  • A warm bed. This should be located in a warm, draught-free, quiet place. If your puppy will be living outside, a suitable kennel is also recommended.
  • Puppy Training Pads. There is a huge range of puppy pads available. Try a few different ones to see what suites you and your puppy.
  • A few simple toys. Such as a rope toy, a rubber Kong® and fluffy companion toy.
  • A rawhide chew and a small treat or two.
  • A collar with a tag and a leash. Even for little pups, a collar will help with identification if your puppy ever gets lost.
  • Stain & Odour remover for cleaning up toilet training accidents.
  • Grooming supplies including shampoo, brush and nail clippers.
  • Flea, worming and heart worming treatments.

For the first few days, keep your puppy in a quiet area of the house with all the necessities within reach. Don't punish your puppy for any accidents, as you don't want their first impression to be a fearful one. Always allow your puppy to have access to their bed, this is their 'safe place' and should be in a quiet area. Always supervise young children around your puppy, as they may not realise how fragile a puppy is.

Familiar smells will cause your puppy to stress a little less. Provide a toy with the smell of its littermates, or an old shirt of your own without buttons or zippers in your puppy's bed. Do not

comfort your puppy when it cries on the first night, they will usually fall asleep quickly. If they are very persistent, a radio on low or a clock near the bed may help as background sound can often make your puppy feel safer.

Toilet training is a must whether your puppy will be wholly indoors, outdoors or both. Remember; DO NOT take your puppy for a walk or into public places until 14 days after its second vaccination.

We are here to provide you with as much information as possible in regard to the care of your new puppy.

When To Call Pet Magic

Please contact Pet Magic immediately if your puppy displays any of the following symptoms:

Vomiting – Puppies may vomit occasionally under normal circumstances, but contact us if vomiting occurs more than twice, if blood is present, or if vomiting is a regular occurrence after feeding.

Diarrhoea – If there are two or more episodes of loose bowel motions please fast the puppy for one meal and call Pet Magic.

Not Eating – A new puppy may be reluctant to eat its first meal in a new environment away from its littermates. Please call us if your puppy misses more than two meals in a row so we can give you some tips.

Lethargy/Reduced Energy – Any dramatic change in the puppy’s activity level should be monitored closely.

Please call us to discuss the changes you have observed.


Only feed your puppy the food that Pet Magic has provided you with for the first week. Failure to do so will result in cancellation of our 7-day Health Commitment. If you wish to change the food over to another brand at any time, slowly mix the new food in with the old food until the mix is made up of the new food only. We recommend and use the Advance® Puppy Food range.

Here are some of the many benefits to Advance® Puppy Food:

  • Helps strengthen the immune system
  • Contains nutrients specifically targeted at brain development
  • Helps maintain a healthy gastro-intestinal tract
  • Shiny coat and healthy skin
  • Nutrifibre™ for smaller firmer stools

Puppies should be fed more often than older dogs because they have such a small digestive tract and high nutritional demands. Puppies should be feed between 3-4 times daily until 6 months of age. Frequent feeding also prevents over-possessiveness of food. If you cannot feed your puppy during the day, have a family member or friend feed and check on the pup. Puppies (depending on the breed) can be weaned onto adult food at around 12 months (small and medium) to 24 months (Large and Giant) of age.

Puppies over 6 weeks do NOT need milk supplements. Fresh water at all times is essential, as your puppy will dehydrate without it.

A Family Puppy

To teach your puppy their name, use it every time you interact with them. Within a few days your puppy should start to respond to their name, particularly when associated with praise. You're best to use two syllable names, as they are easier for your puppy to respond to and remember.

When your puppy is acting in a good manner praise and reward them. NEVER use negative punishment as puppies don't respond well to this and it can lead to

behavioural issues. If there are children in the house, don't share toys with the pup. This may lead to a dog that believes snatching toys is appropriate. Play fighting with a little pup may be fun, but bear in mind that it will not be as fun when they are fully-grown and boisterous. Pet Magic stock a wide variety of toys to entertain your new puppy.

Toilet Training

Puppies have very small bladders so they need to toilet frequently. You can use newspaper but it can permanently stain your floors and has no odour control. There are a wide range of toilet pads available which are highly absorbent, have odour control, do not stain and have attractants that will allow the

puppy to have a designated area.

Initially, take your puppy out every hour, after every meal and when they wake from a sleep. Be sure to always reward your puppy when they "go" in an appropriate area. Accidents will happen but don't punish your puppy, as they are unaware that what they are doing is wrong. NEVER put the puppies face in the mess, this achieves nothing and can pass on dangerous illnesses.


Bathing a puppy is great fun, but you should only wash your puppy once a month using an appropriate puppy shampoo. Bathing too often can lead to dermatitis. A daily brush to keep their fur healthy and clean is a must along with being a really good bonding time.

Your puppy's nails may occasionally need careful trimming using dog nail clippers. Dogs with floppy ears may need occasional ear cleaning. Epi-Otic® is an ear cleaner that is available at Pet Magic. Please ask our friendly staff for instructions on ear cleaning if needed.

Health - 'Prevention is the Best Cure'

Puppies can be sterilised from 5-6 months. There is an over-population of dogs in Australia and every puppy sterilised helps. A sterilised dog is also cheaper to register with the council or local government. Unsterilised females have the possibility of becoming pregnant, and may result in unwanted puppies. Unsterilised males will wander, be over active and may be aggressive. Sterilised dogs also live longer and have less health issues (such as cancer).


Even after a puppy has its first vaccination, you should avoid all public places until 2 weeks after the second vaccination. After this time you can happily take your puppy on walks and into public areas. Cannington Vet allows puppies with their first vaccination into Puppy Preschool due to high hygienic conditions. All dogs and puppies should be up to date with vaccinations as it is part of responsible dog ownership and the law.

Dogs should be vaccinated against the big 'three':

  • Canine Distemper
  • Canine Hepatitis
  • Parvo Virus

Vets will often advice to also vaccinate for:

  • Para influenza
  • Bordetella (Kennel Cough)

All puppies from Pet Magic have been vaccinated for all five of the above ailments. A second vaccination is required at 12-14 weeks.

Flea, Intestinal Worm and Heartworm Prevention

Puppies and Dog can catch fleas and heartworm, with heartworm being fatal. Puppies are also vulnerable to ear mites, ticks and sarcoptic mange mites. All of these can be prevented by a monthly treatment of Advocate®, Revolution®, or any of the Frontline® (only does Fleas) range.

Puppies also suffer greatly from intestinal worms. Some Intestinal worms in puppies can be treated with Advocate® or Revolution® as well, but for full control an all-wormer is best. To control and kill all stages of roundworm, hookworm, whipworm and tapeworm, the following schedule should be followed.

  • 6 weeks old
  • 8 weeks old
  • 10 weeks old
  • 12 weeks old
  • 4 months old
  • 5 months old
  • 6 months old
  • Then every 3 months for life.

There are many canine all wormer brands such as Drontol® and Paraguard®

For Worming, Vaccination and Flea Treatment dates please refer to your puppy’s Purchase & Care Folder provided during the sale. Our sales staff will assist you in selecting the right flea, worm and heartworm treatment for your puppy.

Puppies can fall sick quickly and can show no symptoms until the last minute. Frequently check your puppy for weepy eyes, runny nose, flu symptoms and always watch for sudden changes in behaviour. A usual docile puppy that acts excessively defensive may be sick. Always check your puppies body condition every day paying particular attention to the skin, eyes, ears and feet.

Remember; phone Pet Magic IMMEDIATELY should you have any queries or concerns over your new puppy. An after hours number has also been provided in your Health Commitment document for emergencies.

While your new puppy is settling into your home, please take the time to fill in the change of ownership form for their microchip registration. This is essential for the future safety of your new best friend.

Pet Magic encourages responsible pet ownership and asks you to please consider the lifetime commitment that comes with owning a pet. Please choose your puppy carefully as we are unable to accept returns if you change your mind. We maintain a strict hygiene regime, which helps us prevent disease being introduced to the animals in our care.

Tips For Naming Your Puppy

Selecting the perfect name for your puppy can be a daunting task! We’ve put together a few useful tips to help you find the perfect name. Please remember that you will use your chosen name repeatedly every day!

  • Pick a name that the puppy can easily recognise. Animals respond better to one or two syllable names. Remember that you will probably call out your chosen name while outside or at the park so choose something that won’t be embarrassing!
  • If choosing a long name keep in mind the shortened version. A long name will inevitably be shortened, but it may ruin the effect that you were originally looking for.
  • The puppy's breed heritage can provide some useful inspiration. For example German (Shepherds, Dachshunds and Schnauzers), French (Poodle), Scottish (Terriers), or Irish (Wolfhounds and Setters).
  • Waiting a few days to study your puppy’s behaviour can help with picking the right name.
  • Pick a name that will grow with your pet. For example "Pup" may be less appropriate for a full-grown dog.
  • More than 50% of all dogs are named with a human name or nickname. Try searching baby name databases for inspiration.
  • Favourite hobbies or interests can also provide inspiration for the perfect name.

Whichever name you choose, we would like to thank you for letting Pet Magic be part of your new adventure.